A mediator often moves between conference rooms, carrying messages and proposals from one party to the other. This approach, known as “shuttle mediation,” helps reduce tension and allows individuals to express their thoughts openly without the pressure of facing the opposing party. By creating a calm, private space for each side, the mediator builds trust and encourages honest communication, which can be difficult to achieve when emotions are high.
This method allows the mediator to carefully frame each message, highlight areas of agreement, and soften points of disagreement. It ensures that both parties feel respected and heard while maintaining dignity throughout the process. In this way, the mediator facilitates negotiation and restores a sense of balance and peace by guiding everyone toward a fair and thoughtful resolution.
